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About Us

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About Carphonekits.com

Carphonekits.com is part of a company called In Car Technologies Ltd based in Exeter in Devon, United Kingdom. We have been involved in mobile phone Handsfree kits and related products for over 8 years. Our mission is to provide a great range of products and service for all users of mobile devices in cars and vehicles.


Orders

With the exception of some car brackets and phone holders, orders received before 3pm are normally despatched the same day subject to stock availability. Some special brackets and phone holders are not held in stock and are subject to a 7 day delivery time.


Post Packing & Delivery Charges

Our minimum post & packing charge is £2.50 . All orders will either be sent by Royal Mail Recorded delivery or by courier.

Postage charges
Order total Charge
£0 - £9.99 £2.50
£10.00 - £39.99 £4.50
£40+ £7.50

Returns

If you are not entirely happy with the product you have bought from us we will replace it or refund it providing it is returned within 7 days of purchase

To return an item for replacement or refund please pack up securely and return the item along with a copy of your original invoice and a reason for its return.

If you return your unwanted purchase within 7 days of delivery then we will refund you the price paid for the goods. You will need to pay for return postage cost; therefore we recommend using a recorded posting service that provides proof of delivery and has compensation insurance for lost or damaged goods as returns are not our responsibility until they arrive back to us.

If you return a product to us that is not received in a new condition we reserve the right to return the product to you, or charge you a re-packing fee.

Faulty Goods – with 14 days

If you are not entirely happy with the product you have bought from us we will replace it or refund it providing it is returned within 7 days of purchase. If you believe that the goods you have bought are faulty you have 14 days to return them to us. Outside of this 14 days goods cannot be returned to us unless they are covered by a manufacturers warranty. Repairs and replacements will be subject to the manufacturers own policy.

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